by Pennsylvania has launched its first Older Adult Advocacy Center in Lackawanna County to assist elderly victims of abuse and neglect.
Located at Telespond Senior Services, the center provides emergency housing, advocacy, legal support, and resource navigation for older adults in crisis.
What Happened
The Pennsylvania Department of Aging, alongside local officials, officially opened the Commonwealth’s first Older Adult Advocacy Center.
The initiative is aimed at protecting and supporting older adults facing abuse or neglect, offering a model for similar programs across the state and country.
Key Details
The center is located at Telespond Senior Services and offers a range of services, including:
| Service | Description |
|---|---|
| Emergency Housing | 24/7 short-term transitional living in a four-room, five-bed facility. |
| Abuse Support | Legal advocacy, emotional support, and safety planning. |
| Advocacy | Helping older adults make informed decisions with legal and housing support. |
| Resource Navigation | Guidance on healthcare, financial aid, and social services. |
This person-centered model is the first of its kind in Pennsylvania and was created through partnerships with local agencies including the Scranton Counseling Center and The Wright Center for Community Health.
Reactions or Statements
Secretary Jason Kavulich of the Pennsylvania Department of Aging, who previously directed the Lackawanna Area Agency on Aging, stated:
“No one should ever be a victim of abuse, especially our aging population. This center provides a safe, supportive environment and will serve as a national model.”
Helen Schmid, CEO of Telespond Senior Services, added:
“This center represents more than bricks and mortar — it symbolizes hope and dignity for older adults on the path to justice.”
Investigation or What’s Next
The Department of Aging recently implemented a new oversight initiative called the Comprehensive Agency Performance Evaluation (CAPE). This tool aims to increase accountability across Area Agencies on Aging (AAAs), especially those providing protective services.
The state is also posting public performance data for all AAAs monitored under CAPE, ensuring transparency for older adults and their families.
FAQs
Q: Who can the center help?
A: Older adults in Lackawanna and surrounding counties who are victims of abuse, neglect, or exploitation.
Q: Is emergency housing available at the center?
A: Yes, the center offers immediate 24/7 housing through a four-room, five-bed unit.
Q: How can someone report suspected elder abuse?
A: Call the Department of Aging’s 24/7 Protective Services Helpline at 800-490-8505. All calls are confidential.
Q: Are legal and emotional support services provided?
A: Yes, in collaboration with legal aid and mental health partners.
Q: Will this model expand statewide?
A: Officials hope it will serve as a model for similar centers across Pennsylvania and nationally.
Summary / Final Takeaway
The opening of Pennsylvania’s first Older Adult Advocacy Center marks a major milestone in elder care and protection.
Through emergency housing, legal advocacy, and coordinated support, the center aims to restore dignity and safety to older adults facing abuse. Leaders hope this innovative approach will lead the way for similar efforts across the state.
