by HARRISBURG, Pa. — PPL Electric customers are reacting with frustration following the company’s announcement of a 15% rate increase effective June 1, 2025.
The company cites rising energy demand and supply challenges, but many residents say the hike is unaffordable amid already high living costs.
What Happened
PPL Electric Utilities has confirmed a 15% increase in electricity rates beginning June 1, 2025.
The utility serves much of Central Pennsylvania, including Dauphin, Lancaster, Perry, Juniata, and Cumberland Counties.
The increase is tied to higher costs passed down from PJM Interconnection, which manages the regional electric grid.
Key Details
Kelly Palmer, PPL’s Regional Affairs Director, explained the rate hike is due to:
- Increased electricity demand.
- Retirement of older power plants.
- Lack of sufficient new power generation coming online.
These factors, Palmer said, are driving capacity costs up — which are ultimately paid by consumers.
PJM, the grid operator for Pennsylvania and 12 other states, requires utilities to pay generation companies to guarantee electricity supply during peak demand.
Reactions or Statements
Customers across Central Pennsylvania expressed anger and concern.
“It’s absurd — bills are already higher than most,” said one resident who asked to remain anonymous. “Working people can’t keep up.”
Julius Howard, another local resident, said the increase is unmanageable:
“You just can’t put it on the customer. We can’t pay all of that.”
Some accused PPL of corporate greed, claiming profits are being prioritized over people’s needs.
PPL’s Response and Customer Support
Palmer emphasized that PPL is offering support options for impacted customers, including:
- Budget Billing: Helps customers manage payments evenly over time.
- Energy-Saving Programs: Free and low-cost solutions to reduce usage.
- Payment Assistance: Aid for households experiencing financial hardship.
Customers are encouraged to contact PPL directly for eligibility and enrollment information.
FAQs
Why is PPL raising rates now?
The rate hike is due to higher electricity demand, plant retirements, and limited new power supply on the PJM grid.
How much will my bill go up?
The average customer will see a 15% increase in their monthly electric bill starting June 1, 2025.
Can customers avoid the increase?
While the rate itself can’t be avoided, programs like budget billing and energy-saving measures may help reduce the financial impact.
What areas are affected?
Most of Central Pennsylvania, including Dauphin, Lancaster, Perry, Juniata, and Cumberland Counties.
How can I get help from PPL?
Visit PPL’s official website or call customer service to inquire about budget billing and assistance programs.
Summary / Final Takeaway
Starting June 1, PPL Electric will increase rates by 15% due to regional power supply issues and growing demand.
The decision has prompted widespread frustration across Central Pennsylvania, with many customers saying they can’t afford the additional costs.
While PPL offers some support programs, many residents are calling for stronger protections against rising utility prices.
