by Pennsylvania has introduced a new security feature for Electronic Benefit Transfer (EBT) cards to protect Supplemental Nutrition Assistance Program (SNAP) and cash benefit recipients from theft. This update allows users to lock their EBT cards when not in use, helping prevent unauthorized access and benefit loss.
What Happened
The Pennsylvania Department of Human Services (DHS) and the Office of State Inspector General (OSIG) have launched a card-locking feature for EBT cards. This security enhancement enables benefit recipients to lock their SNAP and cash benefits cards to prevent skimming and theft.
Key Details
- The new feature is accessible via the ConnectEBT app, which is available for free download.
- Users can lock and unlock their EBT cards at any time through the app.
- Locking the card prevents unauthorized transactions when the card is not in use.
- The initiative aims to reduce instances of stolen benefits that leave families without essential support.
Reactions or Statements
Dr. Val Arkoosh, Secretary of the Pennsylvania Department of Human Services, emphasized the importance of this security measure:
“When someone’s SNAP benefits are stolen from their EBT card, that means they may not be able to feed themselves or their families that month. Benefits that they are eligible for are simply gone.”
This statement highlights the critical need for increased protection of public assistance funds.
Investigation or What’s Next
- The DHS and OSIG continue to monitor cases of EBT fraud and theft.
- Officials encourage all EBT recipients to utilize the card-locking feature for added security.
- Additional updates and educational materials about EBT safety will be released in the coming months.
FAQs
Q1: How can I lock my Pennsylvania EBT card?
A1: Download the free ConnectEBT app on your smartphone, log in to your account, and use the card-locking option to secure your card.
Q2: Does locking my EBT card prevent all unauthorized transactions?
A2: Yes, locking your card temporarily disables its use, preventing unauthorized purchases or withdrawals.
Q3: Can I still use my EBT card after locking it?
A3: You must unlock the card via the app before making purchases or withdrawals.
Q4: Is the ConnectEBT app available on both iOS and Android devices?
A4: Yes, the app is available for download on both Apple App Store and Google Play Store.
Q5: What should I do if my EBT card is stolen or compromised?
A5: Immediately lock your card using the app and contact Pennsylvania DHS for further assistance.
Summary / Final Takeaway
Pennsylvania’s new EBT card-locking feature is a crucial step toward safeguarding SNAP and cash benefits against theft and fraud. By empowering recipients to control their card’s usage, this tool helps ensure that essential public assistance reaches those who need it most without disruption. Benefit recipients are urged to download the ConnectEBT app and activate this feature to protect their funds.
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